A fact STUDY OF THE planet PHONE assiduity ledger of tuition Technology Management ISSN #1042-1319 A emergence of the Association of Management nigh(a) TECHNOLOGY, BAD MANAGEMENT: A CASE STUDY OF THE SATELLITE PHONE INDUSTRY JAEJOO LIM CLEMSON UNIVERSITY jlim@clemson.edu RICHARD KLEIN CLEMSON UNIVERSITY rklein@clemson.edu JASON THATCHER1 CLEMSON UNIVERSITY jthatch@clemson.edu ABSTRACT send think services use forward-looking engine room to economise rally service around the world. Although technologically advanced, satellite sound companies form not captured a real share of emulous mobile phone grocerys nor returned large remuneration to investors. In this fictional character study, we examine why Iridium, a major satellite phone service provider, fell short of psychoanalysts expectations and failed to contact profit powerfulness. We illustrate how high cost structures, neediness of critical mass, bane of substitute services and weak commerci alise positioning have limited satellite phone companies ability to compete with schematic mobile phone companies. This case demonstrates that show of art technology may not lead to market success, even with appurtenant investors, global cooperation and alliances with other firms.

Keyword: satellite phone, LEO, Iridium, flipper forces, critical mass, net effect, wireless, price war, positive feedback, mobile phone. revel address agreement to Dr. Jason Thatcher, 101 Sirrine Hall, Clemson University, Clemson, SC, 29634. Telephone: 864-656-3751, Fax: 864-656-2015 1 diary of Information Technology Management Volume XVI, Number 2 , 2005 48 A CASE STUDY OF THE SATELLI! TE PHONE INDUSTRY insertion During the Operation Iraqi Freedom in 2003, satellite phone services enabled continuous television coverage of the battlefield. Lacking stately wireless or cable telecommunication infrastructures, embedded journalists utilise videophones equipped with atrophied satellite antenna to dealive(p)r live reports from the...If you want to fuss a full essay, order it on our website:
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